Frequently Asked Questions

Stadia operates under a Curacao Gaming Authority e‑gaming licence, which requires the site to meet strict player‑protection, anti‑money‑laundering and game‑fairness standards. Player deposits are held in segregated accounts and the platform uses SSL encryption to protect personal data. The licence number is displayed in the footer of the site for verification.

To verify your account, Stadia requires a clear copy of a government‑issued photo ID (passport, driver’s licence or national ID) and a recent proof of address such as a utility bill or bank statement dated within three months. If you plan to use a credit or debit card for deposits, you’ll also need to provide a picture of the card’s front showing the last four digits. The verification team usually completes the check within a few hours, and you’ll receive an email once your status is approved.

‘Over/under 2.5 goals’ is a market where you bet on whether the total number of goals scored in a match will be more than 2.5 (i.e., 3 or more) or less than 2.5 (0, 1 or 2). The bet is settled on the official 90‑minute result; extra time or penalties do not count. If the match is abandoned after the bet is placed but the outcome is already decided, the bet stands; otherwise the stake is refunded.

Stadia accepts Visa and Mastercard credit/debit cards, Skrill, Neteller, ecoPayz, direct bank transfer and the cryptocurrencies Bitcoin, Ethereum and USDT. Crypto deposits are credited instantly, e‑wallet deposits within a few minutes, and card deposits usually appear within 1–3 business days. Withdrawals are processed within 24 hours to e‑wallets, 3–5 business days to cards, and within about an hour after internal review for crypto withdrawals.

The welcome bonus is a 100 % match up to $200 on your first deposit, but the bonus amount itself is subject to a 35× wagering requirement. Only the bonus funds count toward the rollover, you have 30 days to meet it, and each single bet can contribute at most $50 toward the requirement. Once the condition is cleared, the remaining bonus balance converts to withdrawable cash.

Stadia provides deposit limits, loss limits, session‑time alerts and the ability to set a cooling‑off period or self‑exclude for up to five years, all accessible from the Account Settings page. The site also links directly to reputable support organisations such as GamCare and BeGambleAware. You can activate any of these tools instantly, and once set they take effect without needing additional confirmation.